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Workplace mindfulness training has many benefits, but designing programs to reach a wide audience effectively and efficiently remains a challenge. The purpose of this study is to assess the effects of a widely adopted workplace mindfulness program on the mindfulness, active listening skill, emotional intelligence, and burnout of employees in a large, multinational internet company.

The study sample included 123 employees across three company offices who completed the two‐day Search Inside Yourself (SIY) program. Data were collected using self‐report measures pre‐, post‐, and four‐weeks post‐intervention and were analyzed using paired samples t-tests.

Significant increases were detected in mindfulness and the “awareness of emotion” components of emotional intelligence four weeks post-course. No significant changes were found in participants' self-reported levels of burnout, active listening skill or the “management of emotion” components of emotional intelligence.

Teaching workplace mindfulness and emotional intelligence skills through a highly applied, condensed course format may be effective for increasing mindfulness and the “awareness” components of emotional intelligence. Longer courses with more applied practice may be necessary to help participants build emotional management and listening skills and to reduce burnout.

The present study is, to the authors’ knowledge, the first academic, peer-reviewed assessment of SIY, a workplace mindfulness training program that has been taught to over 50,000 people worldwide.

The purpose of this chapter was to examine the implementation of a flexible work initiative that attempted to challenge two institutionalized precepts of contemporary white-collar workplaces: the gendered ideal worker norm, with its expectation of the primacy of paid work over family and personal life, and the assumption of managerial control over employees’ schedules and work location.

Using ethnographic and interview data, how the Results Only Work Environment (ROWE) was experienced by employees in four different teams within the Best Buy, Co., Inc. corporate headquarters was explored.

Comparing more and less successful implementation across teams, results suggested that collective institutional work is required for the emergence of new norms, expectations, and legitimated practices. Findings indicated that managers’ task-specific knowledge – their deep experience with the tasks that the team is charged with completing – is a structural condition that facilitates managers’ trust in employees and encourages team experimentation with new practices.

Data for this study was limited to one organization and four teams. Future research should include similar organizational change efforts in other organizations and in larger teams.

These findings may promote a better understanding, among researchers and practitioners, of the importance of manager knowledge and background and how this appears to be key to achieving institutional change.

This research is an example of an innovative approach to workplace flexibility and applies an institutional theory lens to investigate variation in the implementation of organizational change.

In 2007, Best Buy was the leading electronics retailer in the United States with more than 941 stores, revenue totaling $31 billion, and a market cap of $21 billion. In 2005, Best Buy had adopted a new business model, culture, and customer-segmentation template called Customer Centricity. This move created volatility in the price of Best Buy stock because of the higher-than-expected employee costs that went with this new way of doing business and the difficulty of executing the old and the new business models simultaneously while the new model was rolled out. Best Buy responded to Wall Street's short-term focus in a myriad of ways. It first asked for investor patience, and stressed the strong operating results achieved in Best Buy stores operating under the new model. But in June 2007, after the stock dropped again, the CEO knew he had to decide whether to open more Best Buy stores, increase the company's dividend, or increase the stock-repurchase program.

Traditional clinical psychological practices have often been adapted for the context of executive coaching. Cognitive behavioral therapy (CBT) in particular is the most scientifically supported psychological modality. CBT like other practices has been used in coaching as cognitive behavioral coaching but rarely discussed more explicitly for the executive population. Here, we offer a specific adaptation – cognitive behavioral executive coaching (CBEC) – and suggest that it presents a flexible structure that can meet the multiple agendas that are framed for executive coaching. Additionally, the core features of CBT and CBEC in particular satisfy the major needs of executives in coaching arrangements. We conclude by demonstrating a CBEC process model for coaching the high-performing executive.

Outlines the service provided by Opportunity Youth, a unique personal development and health and social awareness programme delivered to 16‐18‐year‐olds undergoing youth training in four community workshops in North and West Belfast, Northern Ireland. Opportunity Youth employs peer educators alongside professional health workers to provide a formal programme on social skills, relationships, sex education and alcohol/drugs awareness in parallel with an informal counselling and advice service. It provides a universally accepted and user‐friendly service for marginalized youth, offering, in most circumstances, a “one‐stop‐shop” within the context of youth training. The model is a flexible one and could be transferred to any context, but particularly where young people provide a captive audience, for example in schools and colleges. Suggests that health education for young people, by young people, supported and facilitated by professionals with health promotion experience, provides a new direction in health education for young people.

This article aims to review the changing demographics of employment and it proceeds to critically examine the existing literature on later-career workers’ experiences of training and development. Population ageing in developed economies has significant implications for workplace learning, given suggestions that most occupational learning for later-career workers occurs on-the-job within the workplace. The literature suggests that later-career workers receive very little formal occupational training. However, significant gaps are revealed in the existing research knowledge of the extent and nature of older workers learning particularly with regard to incidental learning in the workplace.

A qualitative empirical investigation has been conducted among later-career managerial workers and the visual elicitation methodology adopted is detailed.

The results of the investigation show how the later-career managers in question were learning extensively, albeit incidentally, from workplace challenges specifically those associated with their responsibilities and from interacting with their managers, teams and external stakeholders.

The article draws conclusions for policymakers and those tasked with ensuring the continued learning and development of an ageing workforce.